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CONTACT US

TWO SWEET LOCATIONS!

755 Monroe Street (Original store)

Eugene, Oregon 97402

8 am - 10 pm daily 

1609 East 19th Avenue (Petite store)

Eugene, Oregon 97403

8 am - 10 pm daily 

ORDERING:

We take orders by phone or online only. (We do not take orders in person.)

 

Please call during our office hours:

Mon - Sat: 10 am - 4 pm 

541.683.5676

We ask for three days' notice for most orders; custom designs usually require at least one week's notice. Please call with orders or any questions.

ALL ORDERS ARE TO BE PICKED UP AT THE MONROE STREET STORE:

Monroe Street store hours: 8 am - 10 pm daily

black bottom cupcake
pecan sticky bun
espresso

Locations & Hours

We'd love to hear from you!

Thanks for submitting!

DONATIONS:

Donation information and request form can be found on the new DONATIONS page.

Please make sure to read through our policies before submitting your request, thank you!

DELIVERIES

We offer limited delivery. Advanced notice is appreciated as we cannot always accommodate last minute requests. Deliveries are always paid ahead of time. For more information please call 541.683.5676.

 

To order something for same day pick-up or delivery, click the button below. Choose from a limited number of our items on our DoorDash menu.

CANCELLATION/REFUND POLICY:

Any order $75 and over needs to be pre-paid.

  • If you cancel with more than 48 hours' notice (by calling us during our office hours and speaking with an employee), we can go ahead and refund your purchase.

  • If you cancel with 24-48 hours' notice (by calling and speaking with an employee), we can refund 50% of your purchase.

  • If you cancel with less than 24 hours' notice (by calling and speaking with an employee), we are unable to refund your purchase.

  • Tiered Cakes require a 50% non-refundable deposit, and cannot be refunded with less than one week's notice.

If you simply email us or leave a message on our voicemail, we may not get that information in time to properly cancel, so please make sure to call and speak with us.

Phone hours: Mon - Sat 10 am to 4 pm.

Have an idea for a special cake?
Please fill out the Custom Cake Request Form
!

 

PLEASE NOTE: We'll get back to you soon, usually within 2 business days. If you don't hear back from us, please check your spam folder!

Please keep in mind that we usually ask for at least one week's notice for custom designs, and they are always paid in advance.  We recommend getting in touch as early as possible, as we can get booked from some dates.

 

We do NOT make cakes with trademarked or licensed characters.

Interested in a Tiered Cake?

Check out our Tiered Cakes page, or give us a call! We can answer any questions you may have, or connect you with our Custom Cake Designer to discuss designs and pricing.

Other questions?

Please send us an email or give us a call, or use the contact form, above (below the map). 

GIFT CARDS!
Yes, we have gift cards! You can purchase them at either of our stores (open 8 am to 10 pm daily), or call us to make a purchase over the phone. Phone hours: Monday - Saturday, 10 am- 4pm.
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